EMBRACE THE DARKNESS.

Contact The Raven Moon

We welcome thoughtful messages, kind words, and genuine questions.

If something caught your eye, something didn’t feel right, or you just felt the pull to say hello—this is the place.

You can reach us regarding:

Orders & shipping questions

Product details or sizing help

Collaborations & creative inquiries

General questions about The Raven Moon

Please allow 1–2 business days for a response. We’re a small, intentional operation—and that’s by design.

📧 Email
hello@theravenmoon.shop

🕯 Hours
Monday–Friday 10 AM - 6 PM

Quiet hours, intentional replies
📦 Orders
For order-related questions, please include your order number so we can help you faster.

Return Policy

We want you to love your purchase

Return Window

You have 30 days from the date of delivery to initiate a return. Items must be unworn, unwashed, and in their original condition with all tags attached.

Return Conditions

To be eligible for a return, items must meet the following criteria:

Unworn and unwashed
Original tags attached
In original packaging
No signs of wear or damage

How to Return

To initiate a return:

Contact our customer service team
Receive your return authorization
Pack items securely in original packaging
Ship to the provided return address

Refunds

Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds will be issued to your original payment method.

Exchanges

We offer free exchanges for different sizes or colors. Contact us to arrange an exchange and we'll send your new item right away.

Return Shipping

Return shipping costs are the responsibility of the customer unless the item is defective or we made an error. We recommend using a trackable shipping service.

Final sale items and gift cards are not eligible for returns or exchanges.

Questions?

If you have any questions about our return policy, please contact us at returns@theravenmoon.shop

Return Policy

We want you to love your purchase

Return Window

You have 30 days from the date of delivery to initiate a return. Items must be unworn, unwashed, and in their original condition with all tags attached.

Return Conditions

To be eligible for a return, items must meet the following criteria:

Unworn and unwashed
Original tags attached
In original packaging
No signs of wear or damage

How to Return

To initiate a return:

Contact our customer service team
Receive your return authorization
Pack items securely in original packaging
Ship to the provided return address

Refunds

Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds will be issued to your original payment method.

Exchanges

We offer free exchanges for different sizes or colors. Contact us to arrange an exchange and we'll send your new item right away.

Return Shipping

Return shipping costs are the responsibility of the customer unless the item is defective or we made an error. We recommend using a trackable shipping service.

Final sale items and gift cards are not eligible for returns or exchanges.

Questions?

If you have any questions about our return policy, please contact us at returns@theravenmoon.shop

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Contact The Raven Moon

Return Policy

Return Window

Return Conditions

How to Return

Refunds

Exchanges

Return Shipping

Questions?

Return Policy

Return Window

Return Conditions

How to Return

Refunds

Exchanges

Return Shipping

Questions?

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Return Policy

Return Window

Return Conditions

How to Return

Refunds

Exchanges

Return Shipping

Questions?

Return Policy

Return Window

Return Conditions

How to Return

Refunds

Exchanges

Return Shipping

Questions?